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HELP!!

Stuff happens. We all know it. On this page you can find some general guidance and our policies. If you still need additional information or have questions, please do not hesitate to reach out to the family. We're here for you!

Return Policy

If for whatever reason you aren't happy with your purchase, we are here to fix that! You have 14 days from delivery to request an exchange or refund. We will send you a return label and issue a refund. Head over to our "contact" page and choose your preference on how to contact us. Please provide your full name, order number, and a description of your request for return.

Cancel or Change Order

We understand not everything goes to plan. We aim to fulfill orders as quickly as possible and if you request a change before your order is shipped, we are happy to help. While we cannot change or cancel orders once they have been fulfilled, you are welcome to request a return and refund once your order has been delivered. In this case, please reach out to the family on the "contact" page. Please provide your full name, order number, and a description of your request for return.

Shipping and Tracking

Shipping is calculated at check-out. Free shipping is offered for orders over $75. You will be provided with a tracking number once the order is fulfilled. If for some reason you are not automatically given one, reach out and we will fix this issue asap. We strive to have all orders shipped within 48 hours of purchase.

The Family

It's in our name! Join our family for rewards on future purchases. Every purchased product earns you 10 points, and at 100 points you receive 15% off your next order. If there is ever an issue with your points, please use the "contact" page and your preferred method of contact so we can resolve this issue.

Sale Items

Any items marked as a final sale or limited release are non-refundable.

Rep Our Brand

We would love for you to tag us on social media, but will never be one of those brands who spam accounts with comments or messages to send us pictures or ask for ambassadors. If you are interested in becoming an elite family member to the brand, reach out and we'll be happy to talk!

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